Privacy Policy

Privacy Policy — Queens Puzzle (SatchelApps)

Effective date: January 23, 2026
Developer / Publisher: SatchelApps (“we”, “us”)
Game: Queens Puzzle
Contact: contact@fradios.fr

This Privacy Policy explains how SatchelApps collects, uses, and shares information when you use our website and our mobile game “Queens Puzzle” (together, the “Services”).

1) Information we collect

A. Information collected automatically

When you use the Services, certain information may be collected automatically, including:

• Device information: device model, operating system version, language, time zone, network type

• Identifiers: advertising identifiers (e.g., Android Advertising ID), app instance identifiers

• Usage data: app interactions such as screens viewed, session duration, gameplay events (e.g., starting a puzzle, completing a level)

• Approximate location: inferred from IP address (city/region level), mainly for ad serving and fraud prevention

• Log data & diagnostics: IP address (website), error logs, crash signals, performance diagnostics

B. Information you provide

If you contact us (for example by email), we collect the information you choose to provide, such as your email address and the content of your message.

C. No sensitive data

We do not ask for or intentionally collect sensitive personal data (such as precise location, health data, or government-issued identifiers).

2) Advertising (AdMob)

Queens Puzzle is supported by advertising. We use Google AdMob (Google LLC) to display ads in the mobile game. AdMob and its partners may collect and process information to:

• Show ads (including personalized or non-personalized ads depending on your choices and region)

• Measure ad performance (e.g., impressions, clicks)

• Limit ad frequency (frequency capping)

• Detect and prevent fraud and abuse

Data AdMob may process can include device identifiers (such as the Android Advertising ID), device information, general location (approximate), and ad interaction signals.

EEA/UK/Switzerland consent

If you are located in the EEA, UK, or Switzerland, we will request consent where required by law. If you do not consent to personalized advertising, we may show non-personalized ads.

3) How we use information

We use collected information to:

• Provide and operate the Services

• Display, measure, and manage ads (including preventing fraud)

• Improve the game experience and fix bugs

• Respond to support requests

• Comply with legal obligations

4) How information is shared

We may share information:

• With Google (AdMob) and its partners for ad delivery, measurement, and fraud prevention

• For legal reasons (to comply with law, protect rights and safety, and prevent misuse)

• As part of a business transfer (e.g., merger or acquisition), where permitted by law

We do not sell your personal information in exchange for money.

5) Third-party services

Our Services use third-party technology to serve ads. These third parties may collect information directly from your device and process it under their own privacy policies.

• Google Privacy Policy applies to AdMob and related Google services.

6) Your choices

Personalized ads controls

You can limit or reset your advertising identifier through your device settings.

• Android: Settings → Privacy → Ads (wording may vary by device)

Consent controls (where applicable)

In regions where consent is required (e.g., EEA/UK/Switzerland), you will be offered choices related to personalized advertising.

7) Data retention

We keep information only as long as necessary for the purposes described above, unless a longer retention period is required by law. Advertising and measurement data retention may also depend on Google’s settings and policies.

8) Security

We use reasonable measures designed to protect information. However, no method of transmission or storage is completely secure.

9) Children’s privacy

Queens Puzzle is not intended for children under 13 (or under 16 in certain countries). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us at contact@fradios.fr and we will take appropriate steps to delete it.

10) Your rights (GDPR / EEA/UK and similar laws)

Depending on where you live, you may have rights such as access, correction, deletion, restriction, objection, portability, and the right to withdraw consent (where processing is based on consent).

To exercise these rights, contact us at contact@fradios.fr. We may need to verify your request.

11) California privacy rights (CPRA) — if applicable

If you are a California resident, you may have rights to know, delete, and correct personal information, and to opt out of certain “sharing” for cross-context behavioral advertising. Contact contact@fradios.fr with your request.

12) International transfers

Your information may be processed in countries other than your own. Where required, we rely on appropriate safeguards for international transfers.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective date” above.

14) Contact us

SatchelApps
Email: contact@fradios.fr